1 - General conditions
When accessing and making purchases in the RAIZA Online Store, the User / Client, becomes aware and accepts without reservation the following conditions of access and use:
1.1 - Definitions
By Online Store, hereinafter referred to as Store, we mean the Online Commerce website for the supply of Esoteric products, Cosmetics and Food Supplements on the web address http://www.raiza.pt by INFORBATISTA, Lda based in Rua do Pinheiro, Lote 71 Bairro das Areias - Appeal, with Raiza - Health and Beauty store at Rua José Lins do Rego, nº 16ª 1700-263 Lisboa
By User / Customer, hereinafter referred to as Customer, is understood as one who, previously and mandatorily registered as such, through the registration process available at the Store, finalizes an Order / Purchase process. By User / Non-Customer, hereinafter referred to as User, is meant every visitor to the Store who, not being registered to be able to place Orders as a Customer, however has the possibility to browse the Store, indicate products to one or more friends and, if you wish, subscribe to the Store Newsletter. By Order / Purchase, hereinafter referred to as Order, is understood as the process that, after its conclusion, establishes the legal business between the Store and the Client, and for this, the 4 necessary and mandatory steps must be strictly followed so that the order successfully placed can be considered:
• Step 1 - Add items to the Shopping Cart;
• Step 2 - Confirmation of the Billing Address;
• Step 3 - Order submission.
Catalog / Products, hereinafter referred to as Catalog, means the display on the Website of articles or products available for sale, in the form of a list, or individualized, with or without an image and respective description, which may present characteristics or options that may be chosen. by the Customer. Newsletter means the sending of Direct Mail (aka direct mail) of information about news, promotions or other information deemed relevant in the relationship of Store Users with the same, and there must be an express acceptance or subscription by the Customers or Users, so that they can be included in the Subscription List for sending the Newsletter.
1.2 - Shop Basics
The Store is an integral part of the Website www.raiza.pt and is intended for the supply of computer equipment and consumables, stationery, stationery and other objects made available to Internet users who wish to make their purchases there, benefiting from the conditions exceptional inherent to Online Commerce, namely the possibility of receiving orders at home or elsewhere indicated for this purpose, with prior payment or on delivery of the ordered item or items.
1.3 - Content and Information made available in the Store
The information and content made available to users of the Store, including texts, images and other visual elements are our exclusive property, excluding the contents, images and information made available by suppliers or advertisers to RAIZA, for the purposes of exhibition or demonstration, which are the property and the sole responsibility of its owner, being placed in the Store only for easy identification of the Product / Article to be ordered.
RAIZA reserves the right to change the Conditions of Use or other regulations published in the Store without prior notice. Therefore, the Customer should regularly consult the Conditions of Use or other regulations, since even the continued use of the Store presupposes unreserved acceptance of changes made to them and subject to the most recent rules.
1.4 - Customer Registration
To make purchases in our Store, you must be registered. The registration implies the filling out, only once, of a form with your personal data, choosing at the time a password (password), which you must keep strictly confidential.
For more information on the treatment of this data, see our Privacy Policy.
After registration, you can make purchases, as well as check the history of your Orders and the status of each one.
2 - Responsibilities
2.1 - Customer Responsibilities
It is the duty of the user of the Store to act in good faith in the various actions that he / she may perform from the Store, respecting all applicable legislation, namely with regard to Civil and Commercial Law, Code of Copyright and Related Rights, Code of Industrial Property and the Computer Crime Law. The Customer is responsible for making decisions regarding the Order / Purchase act, based on the information available in the Store.
The Client, when registering, chooses his password, which he can change whenever he deems necessary, being fully responsible for preserving it safely and using it.
Misuse of it is the sole responsibility of the Customer.
The Customer, when making the decision to initiate an Ordering Process for one or more items made available on the website, acknowledges that he is solely responsible for the triggered purchase actions, however it is always possible to cancel or change the data, by contacting the available to the customer, provided that it is consigned and in the conditions established in Shipping and Returns.
Notwithstanding these procedures of the Order process, the Store administration reserves the right to confirm the Order by telephone, using the telephone numbers provided by the Customer.
In the registration and identification, as well as in the management of the Client's Area, the Client acknowledges being responsible for the creation, alteration and maintenance of his identification, including password or other security mechanisms.
The User or Client, undertakes to respect the present Conditions of Use and assume responsibility for damages resulting from failure to comply with the conditions set out herein.
2.2 - Store Responsibilities
The Store is not responsible for any delay, suspension or interruption in the supply of products / articles caused by problems beyond its responsibility, namely due to the lack of supply or continuity of the product by the manufacturer, changes in the supply conditions or characteristics of the products / articles not produced by RAIZA.
The Store may deny access to any User or Client, without prior notification, if it considers that the use in question in any way violates the conditions of use of the website, whether of a Commercial nature, or those normally considered to be in good faith, in using the Store.
The denial of access can be done by blocking the Client or User, preventing access to the possibility of placing Orders, or, in justifiable cases, by blocking the user's IP access, thus making it impossible to access any area. of the RAIZA website.